CharjGo Privacy Policy

Effective Date: March 1, 2025

At CharjGo, we value your privacy. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our website, mobile application, or interact with us in any way. By accessing our services, you agree to the terms outlined in this policy. We may update this policy periodically, with changes taking effect three (3) days after posting the revised version. We encourage you to review it regularly.

Collection of Information

Information You Provide

We collect information you provide directly to us, which may include:

• Full name
• Email address
• Postal address
• Phone number
• Payment details
• Any other contact or identifying information submitted via forms, customer support, or other interactions

Information We Collect Automatically

When you use our services, we automatically collect certain data, including:

• Log Information: Browser type, email client, access times, pages viewed, IP address, and referring pages.
• Device Information: Hardware model, operating system, and version.
• Location Data: We may collect your location when you use our mobile application or authorize location tracking.
• Cookies & Tracking Technologies: We use cookies and web beacons to analyze trends, optimize services, and measure campaign effectiveness.

Information from Third-Party Sources

We may obtain additional information from third-party services, including account authentication providers and analytics tools, and combine it with the data we collect directly.

Use of Information

We use the collected information to:

• Provide, maintain, and improve our services;
• Process transactions and send relevant details;
• Deliver technical updates, security alerts, and administrative messages;
• Respond to inquiries, offer customer support, and personalize user experience;
• Analyze trends and usage patterns to optimize our services;
• Communicate service updates, promotions, and offers;
• Ensure legal compliance and protect our users and business.

Sharing of Information

We do not sell your personal information. However, we may share your data in the following cases:

• With service providers who assist in processing payments, IT services, and business operations.
• For legal compliance when required by law or to protect CharjGo, its users, or the public.
• During business transitions, such as mergers, acquisitions, or asset sales where user data may be transferred.
• With anonymized or aggregated data, which does not personally identify users, for research or analytics purposes.

Third-Party Analytics

We use third-party tools like Google Analytics to assess user behavior and improve our services. These tools collect data such as IP addresses, browser types, visited pages, and time spent on our site.

For more information on Google’s data collection practices, visit Google's Privacy Policy.

Security Measures

We implement reasonable security measures to protect your personal data from unauthorized access, misuse, and alteration. However, no system is completely secure. In the event of a security breach, we will take necessary actions and notify affected users as required by law.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that a child under 13 has provided personal data, we will take steps to delete it promptly.

Your Choices & Controls

Managing Cookies

Most web browsers accept cookies by default. You can adjust your browser settings to remove or reject cookies, though this may affect service functionality.

Opting Out of Promotional Communications

You may opt out of receiving promotional emails by following the unsubscribe instructions in our communications. However, we may still send essential non-promotional messages related to your account.

Changes to This Privacy Policy

We may update this Privacy Policy as needed. Changes will be posted on this page with the "Effective Date" updated accordingly. For significant changes, we may provide additional notices.

Contact Us

For any questions or concerns regarding this Privacy Policy, please reach out to us:

Email: support@charjgo.com

By using CharjGo’s services, you acknowledge and consent to the practices described in this Privacy Policy.